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“Let the Circle be Unbroken”
  By Harbor Research, Inc.
Published in July 2003; (17 pages, 0.4MB)
“Four Strategies for the Age of Smart Services”
  By Glen Allmendinger and Ralph Lombreglia
Published in Harvard Business Review in October 2005; (12 pages, 0.3MB)
“Designing the Future of Information, The Internet Beyond the Web”
  By Harbor Research, Inc.
Published in September 2005; (33 pages, 1.9MB)
“Growth Opportunities and Business Models for the Pervasive Internet”
  By Harbor Research, Inc.
Published in September 2005; (20 pages, 0.4MB)